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Kenyan ISP + digital services platform

The digital platform for Kenya's next wave.

Connecting Africa's next billion, one household at a time.

konnekt builds and operates fibre-to-the-home networks in Nairobi's densest neighbourhoods. Unlimited, high-speed residential internet, 30% more affordable than other operators and without subsidies, plus the digital services families need when they come online for the first time.

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Need residential internet? Go to konnekt-wave.com ↗

▶ Watch the full film with sound

konnekt technicians at the konnekt Experience Centre

Licensed operator

Network Facilities Provider (Tier 3) and national Applications Service Provider licences, Communications Authority of Kenya

Thousands

of Nairobi homes connected to konnekt fibre

Tens of thousands

of homes passed by konnekt fibre across our Nairobi networks

75%

of customers are first-time at-home Wi-Fi users

3–4×

the take rate of other operators in the neighbourhoods we serve

30%

more affordable than other operators

1/3

the capital cost of other operators to build

Story library

In their own words.

Customers, partner agents, Academy graduates and the people we design for, on what getting connected has changed for them.

Watch all the stories →

Partner agent · 1:25Bakari, shop owner and konnekt agent"I am now getting more customers… I have increased my revenue significantly."

Customer · 0:45Jorum, LP gas attendant"It has saved me a lot. I am very happy!"

Academy graduate · 1:00Pamela, motor rewinderTaking her business online after our digital skills workshops.

Persona · 1:56Christine, kibanda vendorTakes orders on WhatsApp and makes 240 MB last a day.

Persona · 2:31Fidelis, music producerEarns from YouTube and markets his beats on TikTok.

The gap we close

Fewer than 1 in 10 Kenyans have meaningful connectivity.

Licensed operators were built for the top of the market. The dense, urban mass market has been left with rationed mobile data, shared hotspots or unlicensed resellers. People pay too much for Wi-Fi that was never designed for them. konnekt was built to change that.

5.5M

urban and peri-urban households unconnected or underconnected

+212K

new urban households every year; 70% of Kenyans are under 30

of household income: the ITU / A4AI affordability line we price within

in subsidies. Unlimited fibre at mass-market prices, on commercial terms

Sources: Communications Authority of Kenya, Sector Statistics Q4 FY2025/26; KNBS; ITU / A4AI; konnekt analysis.

A dense Nairobi street with overhead cabling, boda bodas and shoppers — The neighbourhoods we build in: dense, young and underserved.

Our businesses

Five businesses, one household relationship.

The fibre network is the foundation. Every household it connects becomes a relationship we serve with more, and what we learn, we share with operators across Africa.

Our digital inclusion pyramid shows how it builds: access and content first, then commerce, then the services that help households grow.

Digital inclusion

Digital services

Financial services · Rewards

Digital commerce

konnekt Retail · Advertising

Digital access + content

konnekt Wi-Fi · BlueZone · konnekt Easy · konnekt recommends · konnekt Academy

Alongside: konnekt Design & Consulting shares the model with operators across Africa

konnekt is empowering people to transform their lives through digital products and services that enable growth.

A konnekt technician arriving at the konnekt Experience Centre storefront

Unlimited residential fibre internet in Nairobi's densest neighbourhoods, plus BlueZone street Wi-Fi and pay-as-you-go passes.

Visit konnekt-wave.com ↗Opens our residential internet site

A group session watching the konnekt Media portal on a TV screen

Curated, licensed content for first-time users, at home, in shops and on the street, plus 1,500+ free hours on konnekt Recommends.

Visit konnektrecommends.com ↗Opens our free learning & content site

A shopkeeper hands a customer a click-and-collect order in a konnekt tote bag

The konnekt app, click-and-collect retail through neighbourhood dukas, konnekt Rewards and financial services.

App, retail, rewards, fintech →

Digital skills for first-time users, with a focus on women, from first email to putting a business online. 150+ graduates.

Explore the Academy →

Shaun Morgan speaking on stage at ITW Africa 2026

Strategy, design and delivery for operators and partners across Africa who want to serve the mass market profitably.

Work with us →

Looking for residential internet?

Plans, coverage and sign-up live on our customer site, in English and Kiswahili.

konnekt-wave.com ↗

How we build

Same playbook, every neighbourhood.

We grow one Broadband Network Community (BNC) at a time: a self-contained fibre network for one dense neighbourhood, with its own hub, konnekt Shop and local team. Capital follows proven demand instead of building ahead of it, so each network costs a third of the capital other operators spend, whether on fixed wireless (FWA) or fibre. What is a BNC? →

1
Embed
Hire and train locally, from inside the neighbourhood.
2
Map & grade
Survey every building and grade demand before we build.
3
Earn trust
A free trial, M-Pesa billing and a visible konnekt Shop.
4
Densify
Fill the neighbourhood, then extend into the next one.

Two konnekt technicians at the gate of a multi-storey apartment block, surveying it for fibre — Building the network: mapped in the office, surveyed building by building, built and installed by our own teams.

On the ground

Proof of work, street by street.

Real konnekt people, shops, partners and customers in Nairobi. No stock photography.

Photo library for media →

Daily life in konnekt neighbourhoods. A day in Baba Dogo, sped up: the streets, shops and homes our network serves, from morning to night.

A konnekt technician installs street Wi-Fi equipment on a pole above a busy road — **BlueZone.** Street Wi-Fi going up where people already gather.

A neighbourhood duka with a konnekt partner signboard — **Partner dukas.** Neighbourhood shops carry the konnekt sign.

A konnekt Academy facilitator coaches women on their phones at an outdoor pop-up session — **Academy.** Pop-up coaching on a first smartphone.

Mama Alice Shop, a neighbourhood partner shop with konnekt Wi-Fi signage — **Partners.** Neighbourhood shops host konnekt Wi-Fi and sell our services.

A konnekt customer on a video call at home — **At home.** Video calls to family, without watching the bundle.

A konnekt Academy facilitator leads a grow-your-business session for local traders — **Grow your business.** Academy sessions for traders going online.

A konnekt technician working at the top of a utility pole — **The network.** Aerial fibre run pole by pole into each building.

A konnekt technician splicing fibre in a joint closure — **Built in-house.** Our own technicians splice and maintain the fibre.

Tall residential blocks with balconies in a Nairobi neighbourhood — **Our customers.** Every balcony is a home that can get fibre, often for the first time.

A Nairobi street lined with multi-storey apartment blocks and shops — **MDU density.** Hundreds of homes on one street, one fibre run.

Film · Bridging the digital divide · 1:49 · captioned

Impact

Learn. Earn. Grow.

Connectivity is the gateway. A mama mboga takes M-Pesa payments on an always-on line. A tailor runs orders on WhatsApp. Children finish homework on time. We measure what the connection makes possible, not just how many homes we connect.

150

women trained in digital skills; several now konnekt staff

75%

first-time at-home Wi-Fi users

10–15%

of new customers come by referral

Download the Digital Literacy Programme report ↓

Cover of the konnekt Digital Literacy Programme report, Q3 2024, with portraits of participants

Report · konnekt Academy

Digital Literacy Programme report: bridging the gender digital divide

How our hands-on workshops in safe spaces helped women in Kawangware and Baba Dogo take their businesses online: the design, the response, what we measured and what we learnt.

Download the report (PDF, 7.6 MB) Story library →

Video · 1 min

User stories: Pamela takes her motor-rewinding business online

"As a female in the motor rewinding industry I want to explore reaching more people through a digital platform." Pamela's progress after the workshops, from her own business pages.

Leadership